WATCH REPAIRS SERVICE PROCEDURE

READ OUR 10 STEPS OF OUR WATCH REPAIRS AND SERVICING PROCEDURE
BELOW IS OUR DETAILED 10 STEP GUIDE TO SHOW YOU THE STAGES YOUR WATCH GOES THROUGH WHEN IT IS BOOKED IN FOR A SERVICE WITH US

We have designed our watch repairs and service procedure to ensure every watch leaving our workshop complies with it's original function. We are WOSTEP Swiss and BHI trained watchmakers plus we are an official Omega service centre and Rolex accredited. We believe our comprehensive watch service procedure is one of the best in the country and this sets us apart from other independent watchmakers. All of our watch repairs and servicing is carried out in our Cheshire workshop.

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STEP 1 – DISASSEMBLY

The bracelet or strap is removed, the movement is removed and the case is broken down into its individual components and taken for ultrasonic cleaning.

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STEP 2 – CLEANING

The movement is carefully dismantled and each individual component is cleaned in our ultrasonic watch cleaning machine using specially formulated solutions.

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STEP 3 – REPLACEMENT PARTS

We assess the cleaned movement parts for wear and damage. We replace these parts using only genuine manufacturer’s parts.

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STEP 4 – ASSEMBLY

We use advanced lubricants and lubricate each individual part when assembling the movement to minimise friction and to prevent wear. Great care is taken when assembling the movement to ensure the watch performs accurately.

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STEP 5 – TIMING AND CALIBRATION

Mechanical movements have the escapement and hairsprings checked and then the movement is regulated to the manufacturer’s tolerances. Quartz watches are tested on our quartz watch analyser to test consumption, coil resistance and timing.

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STEP 6 – REFINISHING

The bracelet or strap is removed, the movement is removed and the case is broken down into its individual components and taken for ultrasonic cleaning.

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STEP 7 – CASE ASSEMBLY

The clean case is reassembled and all the seals replaced to guarantee water resistance.

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STEP 8 – WATER RESISTANT CASES

The completed watch is set to time and tested over a period of time. Automatic watches are placed on auto winders to test the self-winding mechanism. Chronograph models are tested with and without the chronograph mechanism running.

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STEP 9 – TESTING

We use advanced lubricants and lubricate each individual part when assembling the movement to minimise friction and to prevent wear. Great care is taken when assembling the movement to ensure the watch performs accurately.

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STEP 10 – QUALITY CONTROL

Rigorous checks are carried out at each stage of the servicing process. During our final check the power reserve, timing accuracy and aesthetic appearance of your watch is checked one last time. Once our watchmakers are satisfied, the customer is then informed that the watch is completed.  A minimum of 12 months warranty is given with every watch service and a printed invoice detailing all the work carried out is provided for service history.

YOU ARE GUARANTEED A PROFESSIONAL AND PROMPT SERVICE AT A COMPETITIVE PRICE
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